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Credit Genie Phone Numbers and Emails
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How to Contact Credit Genie?
Contact Information
Credit Genie Website:
Credit Genie Help Center:
Corporate Office Address:
Credit Genie Customer Service Reviews
They took payment and wouldnt fix the app to
Offer another, I sent multiple message and no response at all
Aggravating where I first did business with them they was okay you could get in contact with them now it seems like they just want you to fall for their schemes knowing that they are not going to get back with you I've been trying to disconnect my account for the longest and I'm tired of them taking that little monthly fee I might have to change up my baking information.
How Good is Credit Genie's Customer Service?
Summary of Credit Genie Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Credit Genie?
Account Question:
- “Restart my account”
- “Have a number that used to be someone else. Never had a account with credit genie”
- “Disabled account”
Payments and Charges Question:
- “Multiple transactions but account disabled”
- “Payment”
- “I was charged $30 for the last two months and never heard of this company before want my money back”
Activation/ Cancellation Question:
- “Canceled subscription”
- “Activate account”
- “To reactivate my account”
Product/ Service Question:
- “Multiple funds have been withdrawal from my bank account over the several couple of months sometimes several times within one month I don't know why I don't know how is this website to your company automatically withdrawing money from out of my accou”
- “Need to disconnect my bank from a disabled account”
- “Due date for loan”
Refund Question:
- “Refund me my money”
- “Refund my money”
- “Need to refund my money”
Request for Information Question:
- “Updated email and phone number”
- “Need to talk. To a person”
- “Speak to someone”
Staff Question:
- “Enable service”
- “Talk about service”
- “Customer service”
Employment Question:
- “Pay off cash advance”
Website/ Application Question:
- “Reinstall”
- “I can't I can't load your app but I need you to stop taking my money I want to talk to somebody”
Cards Question:
- “Can't link my card”
Return/ Replace Question:
- “If y'all don't return my mother *** money after y'all have me and then gave me Nan advance it's going to be a problem I took money out of my account twice I'm on my money back ASAP”
Shipping and Delivery Question:
- “Didn't receive my cash advance that I was approved for but have a date scheduled for pay back”
Other Question:
- “Paument”
- “Issues with my cash advance”
- “It is urgent matter”
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